Shipping & Returns
SHIPPING
We offer free domestic shipping on all orders over $129 & charge a flat rate of $10 for orders under.
Please allow 1- 3 days of for your order to be packed and processed.
Once your order has been dispatched it will arrive between 2 and 5 business days around Australia.
We do not take responsibility for lost or stolen packages.
REFUNDS
You can return unused and unworn items that are in its original condition within 5 days of product arrival. You will need to notify us within those 5 days.
All NIYYAH scarves and khimars fall under the category of 'headwear' and cannot be returned for hygiene purposes.
There are NO exchange or refunds of items bought at any of our pop up stalls or events.
There are NO exchange or refunds for items bought during times we donate profits to charity organisations.
Please note the costs of return and exchange packages are the customers responsibility. Please contact us before returning or exchanging a product.
Please email us at niyyah.boutique@gmail.com for return address and further information on returns.
We will try to always make sure you are happy with the outcome of your purchase.
SALE ITEMS
Please note that sale items can not be refunded or exchanged. Please be sure to be certain in your choice before purchasing a sale item.
GIFT SETS & CUSTOM ITEMS
Please note that gift sets and custom items will not be able to be exchanged or refunded. Please be sure when checking out.